And here is why online companies are the devil. I sent them this e-mail only minutes ago...
| | | It's been another week. I've been waiting for the cha-chas for 3 weeks now. When I made the order the website did not indicate they were on backorder. You still don't have them in. On top of that I've already been billed for the item, which not only hasn't been shipped, but isn't even in stock. I was expecting to receive the cha-chas shortly after the order was placed. This is why I ordered overnight shipping. There was really no reason to believe they would take more than a week to arrive since they were not listed as backordered. I'm not very happy with my service. Please cancel the order and credit my account. |
I don't know about Canada but in most countries, they don't bill until it ships, or at least till they have it in stock. I'm rather offended they billed my Visa for $80 despite NOT EVEN HAVING the product they promised to ship me. If they don't comply with my request, I guess I'll file a complaint with Visa. |