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I haven't had too many bad experiences with video game companies.
The first was probably EB Games. A long time ago, I went to sell them my sega cd collection. This is when sega cds were still being sold on retail store shelves. I think it was around 50 games, including some of the expensive RPGS (lunar, shining force, vay, dungeon explorer) and more. They offered me $17.50 for all of them. The girl at the store said "Let me get you the money," and I just grabbed up the games, and she said "What's wrong? You don't want to sell them now?" I don't remember what I said, but I grabbed them up and left.
The second is probably playthegames.com, a game company that has had probably 5 different company names, and used to be one of the largest sellers of backup cd-r games. Anyway, they were having one of their big pre-order sales. They were expecting a lot of import sega saturn systems, and they decided to add a large package of like a pro action replay 4-M PLUS, 5-6 new games, the skeleton saturn system, and game gun, all new for like $279.
A few weeks after ordering it, they sent me the system and a pro action replay. I emailed them, asking them where the game gun and games were, and their reply was "there's nothing else included in this package." Well, the sale page was still on their site, listing all of the stuff. So, I decided to save the page, incase they tried to change it, and then after various emails back and forth, they basically said "Send the package back to us, and we'll send you another package when we get them."
I really didn't like the way everything was going. So, I filed a complaint to the better business bureau, and after about two months, playthegames.com sent a reply "We were waiting for the games to arrive before sending out them to the customer." This was a bunch of bull, and they eventually sent me the games, a USED game gun, and another pro action replay bootleg, that wasn't a 4-meg plus.
Third incident was from pre-ordering a game from amazon.com. I pre-ordered PSO when it was first coming out on the cube. They basically said it would be shipped to arrive on or just before/after the release date. Anyway, probably a month after pre-ordering, amazon sent me an email saying that they have run out of stock, and kept pushing back the date that they would have any. I complained to them, and all they did was say "Since you're having a problem with us, we'll give shipping and handling free of charge." I waited a little longer, PSO never arrived, and eventually, cancelled the order and ordered it elsewhere.
The last one I can think of right now, I ordered some mega cds from another online shop a few years ago. Waited about 6 months, then got an email from them, saying the games weren't in stock lol. |