It's been another week.
I've been waiting for the cha-chas for 3 weeks now. When I made the order the website did not indicate they were on backorder. You still don't have them in. On top of that I've already been billed for the item, which not only hasn't been shipped, but isn't even in stock.
I was expecting to receive the cha-chas shortly after the order was placed. This is why I ordered overnight shipping. There was really no reason to believe they would take more than a week to arrive since they were not listed as backordered.
I'm not very happy with my service. Please cancel the order and credit my account.